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Will I pay import duties?Updated 16 days ago

Any import duties related to your return will be deducted from your refund.Ā 

In case you don't accept the delivery of your parcel, or if the parcel can't be delivered, shipping cost and import duties (if any) related to the return of the parcel will be charged to you.Ā 


Also, customs duties and taxes related to original shipments are not refundable. In any case, you may be able to recover the costs by contacting your local customs office directly.

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Iā€™M A NON-EU CUSTOMER, DO YOUR PRICES INCLUDE DUTIES AND TAXES?

Our shipments are DAP (Delivery at Place), which means that the recipient of the shipment must take charge of any eventual import duties and taxes. Duties are pre-paid for shipments heading to the US.

ARE RETURNS FREE?

No, theyā€™re not, unless otherwise notified. If you pick your Own Method to send your items back to us, you will choose the shipping service you prefer.

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