I’m a non-EU customer, do your prices include duties and taxes?

We are based in Italy, this means that shipments to other EU countries do not incur any import charges. All other shipments are DAP (Delivery at Place), which means that the recipient of the shipment must take charge of any eventual import duties and taxes.

Duties are pre-paid only for shipments heading to the US.

Both are charged once orders are shipped and are calculated on the total amount of the invoice (including shipping costs). Unfortunately we have no control over these charges and cannot tell you what the amount will be, as customs policies vary across countries.

Please note that customers take full liability for all shipment costs and any eventual customs charges even if they refuse to accept a parcel due to high import duties or taxes.

We are not allowed to declare low values on invoices, or to mark orders as gifts. We must declare the real value of the items you purchased.

Australian customers: orders under 1000A$ can be imported free of any import duties.

UK customers: orders between 15,01£ and 135,00£ normally incur UK VAT (20% fee), while orders over 135,00£ are subject to UK VAT and import duties. Please note that the above charges apply to the order total amount (shipping cost included) and are charged after parcels are shipped.

I’m a non-EU customer, do your prices include duties and taxes?Updated 20 days ago