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How can I track my order?Updated a day ago

Once we ship your order, you will receive a Shipping Confirmation including the link to track your shipment. If you donā€™t receive any shipping confirmation, please check your account "Order History" and you will find your tracking link on your order details.

If you wish to edit the shipping address after your order has been shipped, you can use DHL On Demand Delivery service, FedEx Delivery Manager system or UPS My Choice (as long as the new address is located in the same country as the original one).

Due to COVID-19 safety measures, couriers are allowed to deliver parcels without requesting any signature, even if you request otherwise. Please use DHL On Demand Delivery service, FedEx Delivery Manager system or UPS My Choice in case you're not available to accept delivery in person.


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Can I Cancel My Order?

You have 60 minutes upon placing your order to cancel it. You can cancel your order from your account, by accessing the 'Order History' section. If you ordered as a guest, you can cancel you order by using the Login section.

CAN I AMEND MY ORDER DETAILS?

After you make you order, you have 60 minutes to: update your shipping information, cancel your order

HOW CAN I RETURN MY ITEM(S)?

You have 14 days upon receipt of your order to return or exchange your item(s). Once you open your return request, you have 15 days to send your item(s) back to us. Click here to open your return request.

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