When buying multiple items, your order may arrive in separate shipments from different warehouses. If your order is eligible for free shipping, no shipping cost will apply. This means that you may not receive everything at the same time, but no worri

<p><span style="font-size: 12px; font-family: Arial, Helvetica, sans-serif;">When buying multiple items, your order may arrive in separate shipments from different warehouses. If your order is eligible for free shipping, no shipping cost will apply.</span></p><p><span style="font-size: 12px; font-family: Arial, Helvetica, sans-serif;">This means that you may not receive everything at the same time, but no worries. You will receive separate tracking links for each shipment.</span></p><p class="related-articles-title"><span style="font-size: 12px; font-family: Arial, Helvetica, sans-serif;">Related Articles</span></p><div class="related-container-3"><div class="first-related"><span style="font-size: 12px; font-family: Arial, Helvetica, sans-serif;"><a href="https://help-desk-slam-jam.gorgias.help/en-US/order-from-store-328130"><p class="mini-title">ORDER FROM STORE</p><p class="main-subtext">If you see something you like in our stores, but your size or the color you&apos;d like to get is not available, our staff can help you create an order online and can assist with information about our stock.</p></a></span></div><div class="second-related"><span style="font-size: 12px; font-family: Arial, Helvetica, sans-serif;"><a href="https://help-desk-slam-jam.gorgias.help/en-US/pickup-in-store-328129"><p class="mini-title">PICKUP IN STORE</p><p class="main-subtext">You can complete your order online and pick it up in our stores and no shipping costs will be charged.</p></a></span></div><div class="third-related"><a href="https://help-desk-slam-jam.gorgias.help/en-US/return-in-store-328131"><p class="mini-title"><span style="font-size: 12px; font-family: Arial, Helvetica, sans-serif;">RETURN IN STORE</span></p><p class="main-subtext"><span style="font-size: 12px; font-family: Arial, Helvetica, sans-serif;">You can return your online purchases in our stores. It is not necessary to open a return request online when returning your items in store.</span></p></a></div></div>

Ship from Store

If you see something you like in our stores, but your size or the color you'd like to get is not available, our staff can help you create an order online and can assist with information about our stock. In this case you will pay for your order online

<p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;">If you see something you like in our stores, but your size or the color you&apos;d like to get is not available, our staff can help you create an order online and can assist with information about our stock.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;">In this case you will pay for your order online and the order will be shipped from our warehouse.</span></p><p class="related-articles-title"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;">Related Articles</span></p><div class="related-container-3"><div class="first-related"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;"><a href="https://help-desk-slam-jam.gorgias.help/en-US/ship-from-store-328128"><p class="mini-title">SHIP FROM STORE</p><p class="main-subtext">When buying multiple items, your order may arrive in separate shipments from different warehouses.</p></a></span></div><div class="second-related"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;"><a href="https://help-desk-slam-jam.gorgias.help/en-US/pickup-in-store-328129"><p class="mini-title">PICKUP IN STORE</p><p class="main-subtext">You can complete your order online and pick it up in our stores and no shipping costs will be charged.</p></a></span></div><div class="third-related"><a href="https://help-desk-slam-jam.gorgias.help/en-US/return-in-store-328131"><p class="mini-title"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;">RETURN IN STORE</span></p><p class="main-subtext"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;">You can return your online purchases in our stores. It is not necessary to open a return request online when returning your items in store.</span></p></a></div></div>

Order from Store

You can return your online orders in our stores. It won't be necessary to open a return request online when returning your items in store. This is because our store staff will open a return request for you and will process your refund straight away.

<p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;">You can return your online orders in our stores.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;">It won&apos;t be necessary to open a return request online when returning your items in store. This is because our store staff will open a return request for you and will process your refund straight away. <a href="https://slamjam.com/pages/stores"><u>Here</u></a> you can find our stores addresses and contacts.</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;">You have 15 days upon receipt of your order to return your item(s).</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;">Please note that:</span></p><ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;">all returned items must be unworn, unwashed, complete with original tags and/or packaging. Items returned in non-resalable conditions won&#x2019;t be eligible for a refund.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;">due to hygiene reasons, underwear cannot be returned. Of course, if there is a manufacturing issue with your garment, you are eligible for return and full refund.</li></ul><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;">If you have already opened your return request, no worries, our store staff will accept your items and will ship them back to our Return Centre. Refund will be issued in 4-5 business days.</span></p><div class="note-callout"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;">Original shipping costs aren&apos;t refundable.</span></div><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;"><br></span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;">You can either receive your refund through the payment method that you used for your order or you can request a gift card instead.</span></p><div class="note-callout"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;">Size exchange is not among the services we offer in store. For more information, please <a href="https://slamjam.com/pages/contact-us"><u>contact us</u></a>.</span></div><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;"><br></span></p><p class="related-articles-title"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;">Related Articles</span></p><div class="related-container-3"><div class="first-related"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;"><a href="https://help-desk-slam-jam.gorgias.help/en-US/pickup-in-store-328129"><p class="mini-title">PICKUP IN STORE</p><p class="main-subtext">You can complete your order online and pick it up in our stores and no shipping costs will be charged.</p></a></span></div><div class="second-related"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;"><a href="https://help-desk-slam-jam.gorgias.help/en-US/pickup-in-store-328129"><p class="mini-title">ARE ONLINE ITEMS ALSO AVAILABLE IN YOUR STORES?</p><p class="main-subtext">We suggest to get in touch with our stores to check this out, here you can find their contact details.</p></a></span></div><div class="third-related"><a href="https://help-desk-slam-jam.gorgias.help/en-US/return-in-store-328131"><p class="mini-title"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;">HOW CAN I RETURN MY ITEM(S)?</span></p><p class="main-subtext"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 12px;">You have 15 days upon receipt of your order to return or exchange your item(s). Once you open your return request, you have 15 days to send your item(s) back to us.</span></p></a></div></div>

Return in Store

Contact us at: help@slamjam.com
Our email response time is 24 hours (weekends excluded).

Slam Jam Services

Ship from Store

Order from Store

Return in Store