How do I earn badges?

Updated 1 month ago

To earn badges you need to complete different kind of actions such as purchases and quizzes.

For challenges that involve purchases with a minimum order threshold, the challenge is based on the numerical value of the invoice currency. If the invoice currency is changed due to a change in shipping country, the minimum purchase threshold will be changed. For example, an order shipping to Italy that has reached the minimum value of €100, if the shipping address is changed at checkout to the US, then the invoice value is changed to $90 and the challenge is not completed anymore.

 

To earn badges from social media actions, it is necessary to associate your social media account to the loyalty program to let us track the performed actions and subsequently earn the badge and unlock the related reward.

 

Unlocked badges will appear as “pending” within your personal dashboard right after the purchase is confirmed. Pending rewards become available for use 20 days after the delivery date of the order, provided no returns have been requested.

In case you open a return request for your order, even a partial one, the badge will be blocked again and the associated reward will not be available anymore.

If you open a size exchange request, rewards will remain as pending and will become available for use 20 days after the delivery date of the exchange order.

For more information, please read our Return Policy.

 

Pending rewards from purchases including pre-order items will be available after the return period (20 days) of the pre-order merchandise delivery, which may be up to 6 months after purchase. This is valid for both purchases including only pre-order items as well as mixed orders including both pre-order and available items.

 

Rewards cannot be transferred to another customer’s account.

 

A qualifying purchase is when you spend a minimum of €1 on SLAMJAM.COM on items included in SLAM JAM REWARD. At our discretion, some items may be excluded.