Are returns free?
No, they’re not, unless otherwise notified.
If you pick your own method to send your items back to us, you will choose the shipping service you prefer.
If you pick our automatic method, we will deduct the return shipping costs from your refund.
In both cases:
- original shipping costs (if any) are not refundable
- any import duties related to your return will be deducted from your refund. This doesn't apply to returns coming from the US
Below you can find the return shipping costs (we use DHL Standard Shipping for returns):
Rest of Europe*
Rest of the World (Zone 1)
Rest of the World (Zone 2)
*Rest of Europe includes: all European countries except Liechtenstein, Norway, Switzerland. For these countries return shipping cost is € 18.
Rest of the World Zone 1 includes: Albania, Belarus, Bosnia and Herzegovina, China, Faroe Islands, Gibraltar, Iceland, South Korea, Macedonia, Moldova, Montenegro, Serbia, Turkey, Ukraine, Vatican City.
Rest of the World Zone 2 includes: the rest of the non-EU countries.