Orders & Payments
Orders
Can I amend my order details?
Can I cancel my order?
I need help, something is wrong with my order
Do I need an account to shop on your site?
Payments
What payment methods do you accept?
Klarna Buy Now Pay Later
Shipping & Delivery
What’s the estimated delivery time and cost for shipment?
I’m a non-EU customer, do your prices include duties and taxes?
How can I track my order?
Returns & Refunds
Returns
How can I return my item(s)?
Can I exchange my item?
Are returns free?
Refunds
How long do I need to wait to get my refund?
Will I pay import duties?
Products
Are your items authentic?
Can I order sold-out items?
Are online items also available in your stores?
Promotions and Gift Cards
Promotions & Coupon Codes
Digital Gift Cards
Slam Jam Services
Ship from Store
Pickup in Store
Order from Store
Return in Store
Special Releases
How do you manage special releases?
All Categories > Promotions and Gift Cards
2 articles
Price Adjustment Policy. We price adjust only if the below conditions are met: if an item that you purchased has gone on sale or its price has been reduced, price adjust is doable only in case the pr…
Updated 2 years ago by Valentina Bottoni
When purchasing or using a Digital Gift Card, please keep in mind the following conditions: you cannot purchase a Digital Gift Card using another Digital Gift Card. if the amount of your Digital Gift…