Orders & Payments
Orders
Can I amend my order details?
Can I cancel my order?
I need help, something is wrong with my order
Do I need an account to shop on your site?
Payments
What payment methods do you accept?
Klarna Buy Now Pay Later
Shipping & Delivery
What’s the estimated delivery time and cost for shipment?
I’m a non-EU customer, do your prices include duties and taxes?
How can I track my order?
Returns & Refunds
Returns
How can I return my item(s)?
Can I exchange my item?
Are returns free?
Refunds
How long do I need to wait to get my refund?
Will I pay import duties?
Products
Are your items authentic?
Can I order sold-out items?
Are online items also available in your stores?
Drop
How can I join your Draws?
How can I cancel or update my entry?
Slam Jam Milano Draws (Italian customers only)
Reward Program
How does Slam Jam Rewards work?
How do I earn badges?
Badges and Levels
How do I use rewards?
Terms & Conditions
Promotions and Gift Cards
Promotions & Coupon Codes
Digital Gift Cards
All Categories > Products
3 articles
Yes, we are official retailers of the brands available on our site. All our products are authentic and brand new, complete with their original packaging (if any). The items main features are shown on…
Updated 2 weeks ago by Valentina Bottoni
Items listed as 'sold out' are no longer available for sale, but you can sign up to receive back-in stock notifications. You can do so on product pages, where you will find a dedicated field for this.
Updated 11 months ago by Valentina Bottoni
We suggest to get in touch with our stores to check this out, here you can find their contact details.
Updated 8 months ago by Valentina Bottoni
