Orders & Payments
Can I amend my order details?
Can I cancel my order?
I need help, something is wrong with my order
Do I need an account to shop on your site?
Shipping & Delivery
What’s the estimated delivery time and cost for shipment?
I’m a non-EU customer, do your prices include duties and taxes?
How can I track my order?
Returns & Refunds
Are your items authentic?
Can I order sold-out items?
Are online items also available in your stores?
How can I join your Draws?
How can I cancel or update my entry?
Slam Jam Milano Draws (Italian customers only)
How does Slam Jam Rewards work?
How do I earn badges?
Badges and Levels
How do I use rewards?
Terms & Conditions
Promotions and Gift Cards