Can I cancel my order?

Updated 2 months ago

You have 60 minutes upon placing your order to cancel it.

You can cancel your order from your account, by accessing the ‘Order History’ section.

If you ordered as a guest, you can cancel you order by using the Login section.

Users are responsible for canceling their orders, we cannot cancel or amend any details of your order once you make it. Please note that if you don't cancel your order within 60 minutes (you should do this yourself, our Customer Service team cannot cancel your orders for you), it’s not possible to cancel your order anymore.

If you pay with Klarna, iDEAL, Bancontact, Apple Pay or Amazon Pay you won't be able to cancel your order. Please contact our Customer Service team to have your order canceled and refunded.

If you have any inquiries about cancellation or size change, please contact us.