Can I amend my order details?

Updated 11 months ago

After you make you order, you have 60 minutes to:

  • update your shipping information
  • cancel your order

You can do the above actions from your account, by accessing the ‘Order History’ section.

In case you need to change the items/sizes in your order - or add new ones -, you should cancel the order and then make a new one.

If you wish to edit the shipping address after your order has been shipped, you can use DHL On Demand Delivery service (ondemand.dhl.com) as long as the new address is located in the same country as the original one.

By using DHL On Demand Delivery service, you will be able to choose from a range of options including:

  • rescheduling your delivery
  • placing your shipment on hold if you are away from home
  • arranging to collect your order from a DHL service point
  • changing your shipping address