Can I amend my order details?Updated a day ago
After you make your order, you have 30 minutes to:
- Update your shipping information
- Cancel your order
You can do so by accessing your account Order History, through the Order Confirmation email or on the Thank You page that shows after you complete checkout.
In case you need to change the items/sizes in your order - or add new ones -, you should cancel the order and then make a new one.
If you wish to edit the shipping address after your order has been shipped, you can use DHL On Demand Delivery service or UPS My Choice (depending on which carrier is used for your shipment) as long as the new address is located in the same country as the original one.
You will be able to choose from a range of options including:
- Rescheduling your delivery
- Placing your shipment on hold if you are away from home
- Arranging to collect your order from a service point
- Changing your shipping address