Orders & Payments
Orders
Can I amend my order details?
Can I cancel my order?
I need help, something is wrong with my order
Do I need an account to shop on your site?
Payments
What payment methods do you accept?
Klarna Buy Now Pay Later
Shipping & Delivery
What’s the estimated delivery time and cost for shipment?
I’m a non-EU customer, do your prices include duties and taxes?
How can I track my order?
Returns & Refunds
Returns
How can I return my item(s)?
Can I exchange my item?
Are returns free?
Refunds
How long do I need to wait to get my refund?
Will I pay import duties?
Products
Are your items authentic?
Can I order sold-out items?
Are online items also available in your stores?
Drop
How can I join your Draws?
How can I cancel or update my entry?
Slam Jam Milano Draws (Italian customers only)
Promotions and Gift Cards
Promotions & Coupon Codes
Digital Gift Cards
All Categories > Drop
3 articles
You can find our Draws on the dedicated Drop site. To access our Draws you will need to set up an account or log in, if you already have one. Please note that you will need to create a dedicated acco…
Updated 2 months ago by Valentina Bottoni
Entries can be canceled, but can't be updated. In case you have selected the wrong size or you have entered the wrong address information, you will need to cancel your entry and subscribe again. As l…
Updated 3 months ago by Valentina Bottoni
If you wish to join our Slam Jam Milano Draws, please consider that: you can review or cancel your Draw subscription from the Slam Jam Milano Draws section on your Drop account. no payments will be r…
